Oportunitate profesionala - Suedeza

Our client is a leading international service provider that lives and breathes digital technology. More than 70,000 employees in over 40 countries are helping our customers succeed on the market. We design and implement customized solutions covering a wide range of business processes along integrated service chains. These solutions include digital marketing, financial services, customer relationship management, supply chain management and IT services.

Together with our client, we are looking for motivated candidates to fill in the position of:

Customer Service Representative with Swedish
Location: Cluj-Napoca

Responsibilities:
- Promoting Client support by means of phone/ email/ chat
- Offering information/ solutions/ counseling to customers regarding the company’s services
- Promoting the products and services of the company by means of knowledge, attitude, information
- Documenting all operations in the company’s database, according to the work procedures
- Compliance with company regulations with regards to Data Protection and Information Security

Requirements:
- Native or near native language proficiency in Swedish language (B2-C1; C1; C2)
- Excellent spoken and written communication abilities
- Customer orientation and problem-solving abilities
- Demonstrated analytical skills and attention to details
- Adaptability and capacity to easily find solutions
- Proactive attitude
- Team spirit
- Good PC operating skills and typing speed


Oana Somesan | HR Consultant
Sales Consulting
oana.somesan@salesconsulting.ro